Patient Accounting Services
Billing Services
Timely billing of all accounts is a cornerstone of an effective revenue cycle, and ensuring that all bills are submitted with the correct information is an underlying goal of any billing department. Patient access registration and demographic errors can be frustrating to deal with, but Apollo Health Street works to identify and track errors prior to claim submission and create a bottom-line-enhancing solution that reduces days in A/R.
Key features and benefits of our partnership include:
- Minimization of delays prior to claims being submitted to payers
- Unique insight into the “upstream” areas that are the underlying causes of downstream billing delays
- Definition, measurement, analysis, improvement, and control of key upstream metrics
- Reduction in the need for future rework
Accounts Receivable Follow-up
Once a bill is submitted, timely and appropriate follow-up across the entire A/R process will play a major role in ensuring that the total cash reimbursement is maximized. Apollo works with clients to understand current follow-up practices and the current “active threshold” (the average dollar balance of accounts that our clients are able to consistently work down to) to develop solutions that provide increased collections on a contingency of collections model. This model allows clients to realize incremental cash collections, while only paying for “cash in the door.”
Key features and benefits of our partnership include:
- Proprietary workflow management and reporting tools, which incorporate our best-in-class A/R follow-up techniques
- Systematic account management process ensures all claims are worked timely - regardless of amount outstanding
- Sustainable, long-term cash improvement
- Access to global resources allows for a streamlined process that lowers overall cost of collections