Timely and comprehensive insurance verification and authorization is the single most critical component of Patient Access when it comes to avoiding technical denials and patient ineligible rejections. Rather than relying on rule based checking (i.e. checking eligibility over 6 months) or simply copying a patient’s insurance card, Apollo Health Street leverages automated verification tools and global resources to effectively manage the entire Insurance verification inflow. This approach allows our clients’ to verify virtually their entire account population prior to date of service (for scheduled accounts) and on the same day as service (for emergent/urgent services). This timely identification of insurance based coverage errors, in coordination with Apollo Health Street’s integrated feedback and Insurance verification follow-up processes results in our clients’ realizing dramatic reductions in rejections and denials, and ultimately lower bad debt write-offs. |