Application Delivery
Project Planning & Management
With Apollo Health Street’s project planning and management solutions, we reduce the risks of large, complex and costly initiatives by coordinating multiple concurrent processes, utilizing our healthcare domain expertise, global resources, and smart technologies.
Our extensive background in the healthcare domain allows us to facilitate teams, communicate action plans and deliver employee training that is specific to the hospital and provider environment. We utilize proven methods that provide project management and quality assurance/risk monitoring. Each is tailored to ensure that our partners’ projects are successful.
Key capabilities and features:
- Change Readiness Assessment, conducted during the end-user training phase of the project, to manage any revealed gaps in change acceptance during your project
- Project management of PAS, HIS, HER, CIS, EPR, HL7, RIS, IDX, PACS projects in numerous healthcare settings
- Organized, ongoing, and integrated communication to meet your organization’s expectations
- Flexible and adaptable projects
System Selection & Negotiation
Apollo works with Client Project Office to help select appropriate systems and technologies, structure a sound business arrangement, negotiate a favorable contract, and provide implementation project management and oversight.
Key capabilities and features:
- RFI/RFP development
- Due diligence process
- Outsourcing evaluation
- Cost and benefit analysis to ensure detailed information for decision making
- Contract negotiations/contract review
- Project organization and management
- Workflow analysis and best practices
Staff Augmentation
Apollo brings highly-qualified, efficient, and cost-effective healthcare and IT experts to the table to extend your resources, and can recruit and retain clinically-savvy consulting resources for immediate deployment.
Whether you need half-a-dozen specialists or a dedicated team of more than 20 experts to execute a large implementation, our team provides your organization optimal staffing solutions that accurately assess and manage your manpower requirements. This arrangement enables your core team to effectively focus on critical assignments and execute their responsibilities.
Key capabilities and features:
- Healthcare and IT domain experts from across the industry who carry years of experience in implementing a variety of clinical and administrative IT system in all healthcare settings
- Ability to assess, manage, and design your organization’s staffing requirements
Education & Training
Apollo ’s Health Education Learning and Training Program (HELP ™) provides healthcare domain training along with client-specific product training so that employees understand the functional workflow and configuration of various components of the product.
Our team offers the flexibility to train and educate your organization’s staff individually online, through your organization’s education department, or as practical workshops by our specialists.
Key capabilities and features:
- Facilitated development of a training plan and materials, customized to your organization’s needs
- Coordinated training
- Library of training documents and tools, assembled during the course for future educational use
Post Go-Live Support
Apollo Health Street streamlines your medical software implementation through a variety of tailor-made, technical support solutions for clinical and administrative staff facing routine issues, as well as more complex matters. Our customer support programs provide your organization with access to experienced, certified IT support when you need it.
Key capabilities and features:
- Access to product-certified software analysts equipped with the tools to efficiently resolve problems with minimum downtime and disruption to your office workflow
- Priority response management for urgent issues
- Guaranteed response within one business day for non-urgent needs
- Maximum of four hours for urgent response time to as little as 30 minutes
- Cost-effective solutions for any size organization – from single-practice providers and payers to large group practices with large administrative and clinical staff